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Experience

Jan 2017 Present

Board Member

The Brooklyn Rail — New York, NY

As an active board member, I serve as a strategic partner and guide for the Brooklyn Rail by immersing myself in their unique rhythms, business operations, and artistic process and helping them to set visions, create strategies, design compelling experiences, and empower their teams to have greater autonomy, confidence, and independence.

In early 2020, right before the country went into lock down, I helped the Rail launch the “The New Social Environment”, a daily, online video conversation with prominent artists, filmmakers, writers, and poets. We are now on our 900th episode. This not only helped our nonprofit to weather the economic challenges of the pandemic, but more than doubled our readership with most of the new subscribers coming from outside of North America. Last year, over 2.1 million people visited brooklynrail.org.

Mar 2017 May 2020

Director, Digital.gov

General Services Administration (GSA) — New York, NY (Remote)

I led a fully-distributed, cross-functional team of editors, strategists, designers, engineers, and community leaders to produce guidance and tools that help product managers design and build better, more accessible digital services for the public. Tools include: Digital.gov, U.S. Web Design System, PlainLanguage.gov, Accessibility for Teams, among others. Oversaw +22 communities of practice and a vibrant events and training series.

In 2020, our team helped to get the 21st Century Integrated Digital Experience Act signed into law, which requires federal public websites to follow the standards and design principles outlined in the U.S. Web Design System. I was an active member of the Federal Web Council, and met monthly with emergiging digital teams from governments around the world.

May 2016 Apr 2017

Strategist / Innovation Specialist [GS15]

18F — New York, NY (Remote)

As a strategist, I led cross-functional teams at 18F and partner agencies (federal, state, local, tribal) through user-research and strategy engagements to bring human-centered focus and technical expediancy to mission-critical projects. I used human-centered design methodologies to develop strategies and operational objectives with a focus on user-centered design, iterative/agile methods, accessibility, transparency, and working in the open.

Mar 2015 Apr 2016

Director of Platform Engineering, CMS

Time Inc. — New York, NY (Remote)

Hired and led a team of creative technologists to redesign and engineer Fortune Magazine, and the Fortune 500 dataset. Implemented an agile process to manage editorial, design, product and technology efforts. Developed a culture of iterative releases, and used data to help the team make goal-oriented decisions. Developed new editorial tools that enable the magazine to express its identity online.

Recruited new talent for engineering teams. Implemented agile processes to manage editorial, business and technology efforts. Facilitated culture of cross-team collaboration and knowledge sharing demos and transparent communication.

Jul 2012 Dec 2014

Editorial and Design Strategist

The New York Times — New York, NY

Worked independently and across teams on larger editorial strategy and design-related projects across the Times that spanned areas of branding, identity, editorial tools, and internal communication.

Highlights: Completed a full content audit of nytimes.com and mobile apps in advance of a major redesign, revealing overlaps in coverage, gaps in communication, and redundant work. Reimagined new online formats for The New York Times Magazine. Developed tools that used live data to help editors visualize the impact of their work and created ways for the Times to reach new audiences.

Apr 2006 Jul 2012

Blog Specialist

The New York Times — New York, NY

Responsible for launching and leading the long-term digital strategy on 200+ blogs on NYTimes.com, including DealBook, FiveThirtyEight, Well, Bits, CityRoom, Opinionator, and The Lede — a blog devoted to breaking news. Oversaw the design and development of a platform for building successful, editorial brands within the organization. Championed the Times’ early efforts to transform a print newsroom into a highly responsive, digital-first operation that could produce continuous and real-time news on the web.

Highlights: In addition to designing and building a design system and online style guide, I developed the editorial workflows across the newsroom and managed the daily digital operations across the platform. Developed newsroom strategies for breaking news, live coverage, live blogging, reader comments, and news over Twitter.

Aug 2011 Nov 2014

Advisor

Rookie Magazine — New York, NY

Approached by Ira Glass and Tavi Gevinson to oversee the design, build and launch Rookie Magazine, an alternative online publication for teenagers. Established goals, set expectations and pulled together a team to design and build a publication and identity in under a month.

Jun 2005 Apr 2006

Lead Designer/Developer

Cardiovascular Research Foundation — New York, NY

Redesigned and developed a number of websites for the foundation. Worked with the nonprofit board, marketing teams, and heart surgeons to bring the project to completion.

Education

The Rocky Mountain College of Art and Design

BFA, Painting, Drawing, and Digital Media

Jun 1996 Apr 2001

The School of Visual Arts

Courses in typography, hand-lettering, and programmatic illustration

2006 2008

Volunteer

Jan 2018 Present

Board Member

The Brooklyn Rail

I serve as the strategic design partner and guide for the Brooklyn Rail and help them to improve the way they work by creating and implementing new physical and digital workflows, rhythms, and communication that better serve the goals of the Rail and improve the quality and efficiency of artwork, products, brands, services, and artistic environments.

I have been improving the Rail’s online presence to make it more accessible, mobile-friendly, and sustainable for the team.

Sept 2011 May 2014

Board Member

The Maple Street School

Jeremy was the Board Chair of Communication and Design at Maple Street School, a Cooperative Pre-School in Brooklyn, New York.

As chair, he restructured the communication and technology across the school and redesigned the school’s identity, website, and application process. He now serves on the school’s Advisory Board.