Revitalized and directed a decade-long program aimed at helping teams in government build better, more reliable digital services for the public. Collaborattd with digital leaders across federal agencies, and governments around the world who are facing similar challenges. Oversaw 19 government-wide communities of practice and developed an events and training program.
Provided a long-term foundation for the U.S. Web Design System to grow and flourish as a congressionally-funded, open-source project.
Highlights: Worked with government communication/PR teams to implement crowdsourcing and collaboration around common technology challenges and problems. Rebuilt Digital.gov as an open-source project, largely using free available tools.
Led engagements with government agencies (Federal, State, Local, Tribal) on mission-critical projects, aligning strategy, vision and operational objectives with an aim toward user-centered design, agile methodologies, transparency and open source.
Hired and led a team of creative technologists to redesign and engineer Fortune Magazine, and the Fortune 500 dataset. Implemented an agile process to manage editorial, design, product and technology efforts. Developed a culture of iterative releases, and used data to help the team make goal-oriented decisions. Developed new editorial tools that enable the magazine to express its identity online.
Highlights: Recruited new talent for engineering teams. Implemented agile process to manage editorial, business and technology efforts. Facilitated culture of cross-team collaboration and knowledge sharing demos and transparent communication.
Worked independently and across teams on larger editorial strategy and design- related projects across the Times that spanned areas of branding, identity, editorial tools, and internal communication.
Highlights: Completed a full content audit of nytimes.com and mobile apps in advance of a major redesign, revealing overlaps in coverage, gaps in communication, and redundant work. Reimagined new online formats for The New York Times Magazine. Developed tools that used live data to help editors visualize the impact of their work and created ways for the Times to reach new audiences.
Responsible for launching and leading the long-term digital strategy on 200+ blogs on NYTimes.com, including DealBook, Well, Bits, CityRoom, FiveThirtyEight, and The Lede. Oversaw the design and development of a scalable framework that included a flexible system for building branding and identity across multiple properties. Championed the Times’ early efforts to transform a print newsroom into a highly responsive, digital-first operation that could produce continuous and and real-time news on the web.
Highlights: In addition to designing and building a scalable framework, developed the editorial workflows across the newsroom and managed the daily digital operations across the platform. Developed initial newsroom strategies for breaking news, live coverage, live blogging, reader comments, and news over Twitter.
Approached by Ira Glass and Tavi Gevinson to oversee the design, build and launch Rookie Magazine, an alternative online publication for teenage girls. Established goals, set expectations and pulled together a team to design and build a publication and identity in under a month.
Redesigned and developed the foundation’s website according to best practices at the time. Worked with nonprofit board, marketing teams, and heart surgeons to bring project to completion.
From 2011—2014, Jeremy was the Board Chair of Communication and Design at Maple Street School, a Cooperative Pre-School in Brooklyn, New York.
As chair, he restructured the communication and technology across the school and redesigned the school's identity, website and application process.
He now serves on the school's Advisory Board.